An OTC Direct Admin can make the requests pursuant to clauses 2.4.1 and 2.4.2 by emailing firstname.lastname@example.org with the appropriately completed change request form. OTCDML shall use reasonable endeavours to ensure that such requests are processed within one (1) business day of receipt.
OTC Direct provides the functionality for an OTC Direct Admin to configure a set of permissions in OTC Direct that control which counterparties the Customer can transact bilaterally settled products with (the "Bilateral Permissions Matrix"). It is the responsibility of the Customer at all times to verify that their Bilateral Permissions Matrix is complete and accurate. OTCDML is not liable in any way for any erroneous Bilateral Permission Matrix configuration. The Customer acknowledges that modifications to the Bilateral Permissions Matrix can take up to an hour to be processed and implemented by OTC Direct from the time when the OTC Direct Admin makes changes to the Bilateral Permissions Matrix.